Merino wool is highly valued because of its unique fiber structure. Unlike regular wool, merino wool fibers are much finer and more flexible, giving them a soft and luxurious feel that does not itch. Merino wool has an excellent crimp structure, allowing it to trap air and provide superior insulation while remaining lightweight. It is also naturally moisture-wicking, meaning it can absorb moisture from the body and release it into the air, keeping you dry and comfortable. Furthermore, merino wool is naturally elastic, allowing it to retain its shape even after repeated use. Its breathable properties make it ideal for both warm and cold climates, and its antibacterial qualities help to keep it fresh for longer periods, reducing the need for frequent washing.

Woolden's merino wool blankets offer a range of benefits: they are naturally thermoregulating, keeping you warm in winter and cool in summer, and they are breathable, which helps prevent moisture build-up. Additionally, merino wool is antibacterial and hypoallergenic, making these blankets perfect for individuals with sensitive skin.

No, merino wool is known for its softness. The merino wool fibers are very fine, which makes the blankets extremely comfortable on the skin, even for children and those with sensitive skin.

Yes, all Woolden blankets are certified. They come with certifications such as "Human-Friendly", "Safe for Children", and "WOOLMARK", which guarantee high standards of quality, safety, and the use of pure virgin wool of the finest quality. These certifications ensure that our products are safe and environmentally friendly.

Absolutely! Woolden blankets are certified "Safe for Children" and "Safe for Baby" and are perfect for kids, thanks to the softness and hypoallergenic properties of merino wool. The wool also helps to regulate body temperature, keeping little ones comfortable while they sleep.

Woolden uses only high-quality merino wool, sourced from farms that prioritize ethical practices and animal welfare. Our suppliers are committed to ensuring sustainable shearing methods and maintaining healthy and humane conditions for the sheep. This commitment guarantees that the wool is not only of the finest quality but also responsibly sourced.

Yes, Woolden is dedicated to sustainability. Our merino wool is biodegradable and comes from renewable resources, which means it has a minimal environmental footprint. Using a wool blanket is also an eco-friendly choice as it helps keep you warm without relying on external energy sources, thereby reducing your overall energy consumption. In addition, our production methods aim to reduce energy consumption and ensure that every blanket is produced with respect for both the planet and its natural resources.

Woolden blankets are certified with labels such as "Human-Friendly", "Safe for Children", and "WOOLMARK". These certifications ensure that our products meet high standards for safety, quality, and sustainability. The "Human-Friendly" label guarantees that our blankets are free from harmful chemicals, while the "WOOLMARK" certification ensures that the wool is 100% pure and of exceptional quality.

To keep your Woolden merino wool blanket in excellent condition, we recommend hand washing it in lukewarm water with a gentle detergent or using the wool/delicate cycle on your washing machine. If you are machine washing, it is advisable to use a low spin cycle or avoid the spin cycle entirely to prevent stretching or damaging the fibers. After washing, lay the blanket flat and air dry it, avoiding the use of a dryer to preserve the natural properties of the wool.

Woolden offers a voluntary 14-day return policy from the date of receipt of the product. During special times of the year, such as the holiday season, the return period may be extended to 30 days, which will be clearly communicated to customers.

Products must be unused and returned in their original packaging. Any signs of wear or damage may prevent the acceptance of the return. Customized or opened items may also not be eligible for return.

Return shipping costs are the responsibility of the customer, unless the reason for the return is an error by Woolden, such as receiving an incorrect or defective product. We clearly communicate this aspect to avoid misunderstandings and ensure transparency.

Refunds are processed using the same payment method used for the purchase. If the customer paid by credit card, the refund will be credited to the same card; if the payment was made via PayPal, the refund will be credited directly to the PayPal account. The time for the credit to be visible in the customer's account may vary between 5 to 10 business days, depending on the payment processor or bank.

Yes, it is possible to exchange the product instead of requesting a refund. You can opt for another model or another available product if you prefer. Contact our customer service for further details and assistance in processing an exchange.